1. Introduction
MTFX USA Inc. respects the privacy of every person who visits this website, contacts the desk or engages the firm for computer integrated systems design work. This Privacy Policy explains what information we collect, why we collect it, how we protect it and the choices available to you. MTFX USA Inc. is a provider of computer integrated systems design services for trading floors, treasury desks and logistics control rooms, and this policy applies to our public website together with the business communications that flow from it.
We wrote this policy in plain language so that a busy operator, a procurement officer or a candidate can understand our practices without a legal dictionary. Where a term has a specific meaning we define it in the section where it first appears. By using this website you acknowledge that you have read this policy. If you do not agree with the practices described here, please do not use the website or submit information through it.
This policy does not create rights beyond those provided by applicable law, and it does not replace any contractual commitments made in a signed services agreement. Where a signed agreement contains privacy terms that differ from this policy, the signed agreement governs the services it covers.
2. Scope Of This Policy
This policy covers personal information that MTFX USA Inc. processes through this website, through email and telephone contact with our desk, through recruitment activities, and through the delivery of our design, integration and stewardship services. It applies to visitors, prospective clients, client personnel, suppliers, candidates and other business contacts.
When we deliver an integration engagement for a client, we often process data on that client behalf. In those situations the client is the controller of the data and MTFX USA Inc. acts as a processor under the terms of the relevant services agreement. This policy describes our own processing as a controller. If you are an employee or customer of one of our clients and you wish to exercise a privacy right, please contact that client first, and we will assist them as their agreement requires.
This policy does not apply to any third party website, product or service that may be linked from our pages. Those services operate under their own privacy notices, and we encourage you to read them.
3. Information We Collect
The information we collect depends on how you interact with us. We group it into the categories below so that you can see exactly what is at stake in each part of your relationship with the firm.
Identity And Contact Details
When you submit the contact form, send us email or call the desk, we may receive your name, your organisation, your job title, your email address, your telephone number and any postal address you choose to provide.
Business Correspondence
We retain the content of messages you send to us, including the subject line, the body of the message and any attachments you include, together with our replies. This record helps us keep a faithful history of an enquiry and avoid asking you to repeat information.
Technical And Usage Data
When you visit the website, our hosting environment may record technical information such as the pages you request, the date and time of each request, the referring page, the type of device and browser you use, and a truncated network address. We use this information in aggregate to keep the site available and secure.
Recruitment Information
If you apply to work with MTFX USA Inc., we may collect your curriculum vitae, your employment history, your qualifications, references you provide and notes taken during interviews.
Sensitive Information
We do not seek sensitive categories of personal information such as health data, religious beliefs or precise location through this website, and we ask that you do not include such information in free text fields or email messages to the desk.
4. Sources Of Information
We collect information directly from you in most cases. You provide it when you complete the contact form, when you email sales@mtfxusa.buzz, when you call +16675480624, when you engage us for services, or when you apply for a role.
We may also receive information indirectly. A colleague may introduce you by including you on a message. A client may share the business contact details of people who will be involved in an engagement. Our service providers may pass along technical logs generated by your visit. Where we receive information from someone other than you, we use it only for the purpose for which it was shared with us.
We do not purchase marketing lists or acquire personal information from data brokers. If you are ever unsure how we obtained your details, please contact the desk and we will explain.
Where information arrives as part of a systems integration engagement, it is handled under the terms of the relevant services agreement and this policy read together. Our engineers are trained to minimise the data they touch and to prefer sample or synthetic data during development wherever that is feasible.
5. How We Use Information
MTFX USA Inc. uses personal information for the following purposes, each of which is tied to a legitimate business need.
- To respond to enquiries submitted through the contact form, by email or by telephone.
- To prepare proposals, statements of work and estimates for prospective engagements.
- To deliver, support and steward the systems we design for our clients.
- To manage contracts, invoices, payments and supplier relationships.
- To operate, secure and improve this website and its technical environment.
- To assess candidates and manage recruitment at the firm.
- To send business updates and, where permitted, marketing communications.
- To meet legal, regulatory, accounting and audit obligations.
- To establish, exercise or defend legal claims.
We do not use personal information for automated decision making that produces legal effects, and we do not build behavioural advertising profiles. The data we hold exists to support the services we provide and the relationships we maintain, nothing more.
When we design a client system that will itself process personal data, we document the purpose and the lawful basis of that processing in the design so that the client can satisfy its own transparency obligations. This documentation is a normal part of a systems design deliverable rather than an afterthought.
6. Legal Bases For Processing
Where data protection law requires a legal basis for processing, MTFX USA Inc. relies on the following bases.
- Consent, when you voluntarily submit an enquiry or opt in to marketing communications.
- Performance of a contract, when processing is necessary to deliver services you have engaged.
- Legitimate interests, when we secure our website, improve our services or pursue normal business contacts in a way that does not override your rights.
- Legal obligation, when we must retain or disclose information to comply with applicable law.
- Vital interests, in the rare situation where processing is needed to protect life or safety.
Where we rely on legitimate interests, we have carried out an assessment to confirm that our interest is not outweighed by your rights and expectations. You may contact us for information about that assessment.
7. Cookies And Similar Technologies
This website is built to work without advertising or tracking cookies. Our hosting environment may use a small number of strictly necessary cookies or session identifiers to keep the site available, balance traffic and protect against abuse. These mechanisms do not create advertising profiles and are not used to follow you across other websites.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, and you can usually set your browser to alert you when a cookie is set. Blocking strictly necessary cookies may affect how parts of the website behave.
We do not deploy fingerprinting scripts, cross-site trackers or behavioural retargeting pixels on this site. If we ever introduce analytics that use cookies, we will update this policy and, where required, seek consent before those cookies are set.
8. How We Share Information
MTFX USA Inc. does not sell personal information. We share it only in the limited circumstances described in this section, and we require recipients to protect it.
- With service providers who host our website, deliver our email or support our business operations.
- With professional advisers such as accountants, auditors and lawyers, where necessary.
- With a client, when we process information as a processor under that client agreement.
- With authorities, when the law requires disclosure or when we must protect legal rights.
- With a successor entity, in the event of a merger, acquisition or transfer of the business.
When we share information with a service provider, the provider acts on our instructions and only for the purposes we specify. We do not authorise any recipient to use personal information for its own marketing.
9. Service Providers And Processors
We rely on a small set of carefully chosen providers to run the firm. These include website hosting, email delivery, document storage and information technology support. Each provider is bound by a written agreement that includes confidentiality, security and data protection obligations.
We review our providers periodically to confirm they maintain appropriate technical and organisational measures. If a provider ceases to meet our standards, we replace it. When we process personal information on behalf of a client, we engage sub-processors only as permitted by the client agreement and we remain accountable to the client for their performance.
Where a provider processes information outside the United States, we confirm that a lawful transfer mechanism is in place and that the provider can demonstrate the safeguards described in its contract. Provider performance is reviewed at least once a year, and any finding that affects personal information is reported to the individuals who are affected where the law requires it.
10. International Data Transfers
MTFX USA Inc. is based in the United States, and information we collect is generally processed within the United States. Some of our service providers may store or process information in other countries. Where we transfer personal information across borders, we take steps to ensure that the transfer is protected by appropriate safeguards, which may include contractual clauses, provider certifications or other lawful transfer mechanisms.
If you are located outside the United States and you contact us, your information will be transferred to and processed in the United States. We take reasonable steps to ensure that the level of protection travels with the data.
11. Data Retention
We keep personal information only for as long as it is needed for the purpose it was collected, and then we delete or anonymise it. Retention periods vary by category, as follows.
- Enquiries and correspondence: retained for up to three years after the last contact, unless a contract follows.
- Client and contract records: retained for the term of the engagement and for the period required by tax and accounting law.
- Recruitment records: retained for up to two years after the decision on an application, unless you ask us to keep them longer.
- Technical logs: retained for a short operational window, typically no more than ninety days.
When a retention period ends, we destroy the information securely or remove the details that could identify you. Where a legal hold applies, we retain the affected records until the hold is released.
Backups may retain copies of information for a short additional period before they are overwritten in the normal course of rotation. We do not use backups to reconstruct information for active use, and access to backup media is restricted and logged.
12. How We Protect Information
Security is a discipline at MTFX USA Inc., not a slogan. We apply technical and organisational measures that are proportionate to the sensitivity of the information we hold. These measures include access control on a need to know basis, encrypted connections for data in transit, secured storage for data at rest, periodic review of accounts and permissions, and clear procedures for handling a suspected incident.
Our engineers are trained to treat personal information with care, and access is granted only where a role requires it. We test our recovery procedures, we keep software current, and we log administrative activity so that changes can be reviewed.
No system is perfectly secure, and no method of transmission over the internet is entirely free of risk. While we work hard to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately at sales@mtfxusa.buzz or +16675480624 so that we can investigate without delay.
13. Your Privacy Rights
Depending on where you live, you may have some or all of the following rights regarding your personal information.
- The right to know whether we hold information about you and to receive a copy.
- The right to request correction of information that is inaccurate or incomplete.
- The right to request deletion of information we no longer need to keep.
- The right to object to or restrict certain processing activities.
- The right to withdraw consent where processing is based on consent.
- The right to data portability for information you provided to us.
- The right not to be discriminated against for exercising your privacy rights.
To exercise a right, email sales@mtfxusa.buzz or call +16675480624 and tell us what you would like us to do. We may ask for information to confirm your identity before we act, so that we do not disclose information to the wrong person. We aim to respond within thirty days, and we will tell you if we need more time.
If you are not satisfied with our response, you may lodge a complaint with the supervisory authority in your jurisdiction. We would appreciate the chance to resolve the matter with you first.
14. Privacy For Children
This website and the services of MTFX USA Inc. are intended for businesses and adults. We do not knowingly collect personal information from children under the age of sixteen. If you believe that a child has provided information to us, please contact the desk and we will delete it promptly.
If we learn that we have collected information from a child in violation of this policy, we will take steps to remove the information and terminate any related account or correspondence without undue delay.
15. Marketing Communications
We may send occasional business updates, such as Leader Week invitations, service announcements or technical notes, to people who have a relevant business relationship with us. You can opt out of marketing messages at any time by following the unsubscribe instructions in a message or by contacting the desk directly.
Opting out of marketing does not affect service communications, which we may still send when necessary to administer an engagement or to respond to your enquiry.
16. Third Party Websites
Our website may contain links to other websites, including public resources that we think may be useful. We are not responsible for the privacy practices or the content of those websites. When you follow a link away from our site, the privacy notice of the destination site applies.
We recommend that you review the privacy notice of any website before providing personal information to it, just as you are reviewing ours now.
17. Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, in technology or in the law. When we make a material change, we will revise the effective date at the top of this page and, where appropriate, provide a more prominent notice.
We encourage you to review this page periodically so that you always know how we handle personal information. Continued use of the website after an update indicates acceptance of the revised policy.
18. How To Contact Us
If you have questions about this Privacy Policy, or if you wish to exercise a privacy right, please contact MTFX USA Inc. using the details below.
MTFX USA Inc.
2500 Plaza 5, 25th Floor, Harborside, Jersey City - 07311, United States (US)
Email: sales@mtfxusa.buzz
Phone: +16675480624
We take privacy seriously and will treat every enquiry with the attention it deserves. Thank you for taking the time to read this policy.